Frequently Asked Questions

1. What are the shipping and logistics charges? Is free shipping available?

We offer free shipping on all products. There are no hidden delivery or logistics charges.

2. Is the product available pan India?

Yes, we ship across India, including metros, towns, and remote areas covered by our courier partners.

3. What payment modes are available?

We accept all major digital payment methods, including:

Credit/Debit Cards

UPI (Google Pay, PhonePe, etc.)

Net Banking

Wallets (Paytm, Amazon Pay, etc.)

4. What is the shipping and delivery timeline?

Dispatch: Within 3 business days from order confirmation

Delivery: Usually within 2–9 working days depending on your location

 You’ll receive a tracking link once the order is shipped.

5. Is there any minimum order value for delivery?

No, there is no minimum order amount required to place an order on our website.

6. Can I cancel my order after placing it?

Yes, you can cancel your order only if it hasn’t been dispatched yet.
Please email us at sarvesh.pande@kudej.life as soon as possible, and we’ll check the order status and cancel it if applicable.

7. What is your refund and return policy?

We do not accept product returns unless the item is damaged or defective.

If your order is eligible for cancellation, the refund will be processed.

In case of damaged or incorrect products, we will either replace the item or refund the patrial/full amount upon verification of product images.

For more do check the Refund policy

If you have any other questions, please feel free to reach out to us at:

📧 Email: sarvesh.pande@kudej.life
📞 Phone: +91 84339 02603 / +91 87676 23182